Questions And Answers

Email Hosting

What is email hosting?

Email hosting is an email to represent your business. So, it is also called a business email. You get an [email protected]. Unlike free emails like Gmail or Yahoo, you look more professional with your business email.

What are the advantages of using dedicated email hosting services rather than using my email hosting from my hosting provider company?

Generally, using email from your hosting provider company will hurt your hosting resources because they share the space between the website and email server. You better use your hosting to only support your website. Just use a dedicated email hosting service, and you will never worry about hosting down performance.

Domain & Email Address

What do unlimited domains and unlimited email addresses mean?

There are no limits on the number of domains and email addresses.

As long as you have enough storage, feel free to add as much as you like.

How do I adjust domain storage?

You can go to here then please click the “Manage Domain” button and click “Edit”.

Sub Account

What is Sub Account?

As long as you have enough storage, feel free to add as many sub-accounts you like.

What do unlimited sub-accounts mean?

As long as you have enough storage, feel free to add as many sub-accounts you like.

Where can my sub-accounts login?

Your sub accounts can be logged in through the following this page.

What about my client’s privacy if I use Kerjamail Sub Accounts?

You can’t read your client mailbox. We respect you and your client’s privacy.

Upgrade Plan

Can I upgrade my plan at any time?

Yes, you can upgrade at any time.

How do I upgrade from diamond plus and how much does it cost?

You will be given a link https://member.kirim.email/store/product_detail/extention-kerjamail-190gb-monthly and https://member.kirim.email/store/product_detail/extention-kerjamail-200gb-monthly and plan will be monthly.

Email Client and Migration

How do I access my email client?

You can follow the guidelines we provide here.

How to migrate emails from other email hosting?

You can migrate using the IMAPSync service like this.

Roadmap

Does Kerjamail have a roadmap?

Yes, The roadmap can be accessed here.